Privacy Policy
This privacy policy sets out how Devon and Cornwall Logs Ltd uses and protects any information that you give Devon and Cornwall Logs Ltd when you use this website.
Devon and Cornwall Logs Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Devon and Cornwall Logs Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21th May 2018.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information may be collected by apps used by Devon and Cornwall Logs Ltd (ie Facebook, Instagram, iZettle, Pinterest, Etsy and Twitter). You should consult their privacy policies for more information on the data these collect.
What we do with the information we gather
Any data that we have about you we promise not to share with anyone else. We promise not to contact you with unsolicited emails and if you have contacted us and therefore we have your email address (and/or home address, telephone number etc) we will only use this to respond to the original email subject that you contacted us about, or for the reason that you gave us your home address/telephone number.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites or apps (see above) of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or app. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Data Breaches
We will report any unlawful data breach of our website’s database or the database(s) of any of our third party data processors (That we are made aware of) to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- contact us to ask us to delete your email from our email server or your contact details on Facebook if you have messaged us through that app.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Third Party Payment Processors
We use some third parties to process payments and they may see and store transactional data related to your order during the processing of your payment. These third parties have been carefully chosen and they should all comply with data protection laws.
Changes to our Privacy Policy
Devon and Cornwall Logs Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes as they apply to all of our customers.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Devon and Cornwall Logs Ltd, Lidcott, Launceston, Cornwall, PL15 8TA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.